Close-up of a cheek with visible acne scarring illustrating a skin concern discussed at 23MD
    Investigated at the Root

    Hair Loss

    Rarely just genetic. Usually a combination of hormonal context, nutritional deficiencies, follicular sensitivity, and — for many women — perimenopausal shifts.

    Meet 23MD Digital

    Your Concerns

    What Is It?

    Hair loss is rarely just genetic. The cause is usually a combination of hormonal context (thyroid, sex hormones, stress hormones), nutritional deficiencies (iron, vitamin D, B12), follicular sensitivity to androgens, and — for many women — perimenopausal shifts that change how the scalp's hormonal environment behaves. At 23MD, hair loss is investigated as a clinical picture before any treatment is recommended. The consultation includes bloodwork, hormonal review, and an honest conversation about what the realistic outcome looks like.

    Recommended Pathway

    Treatments for Hair Loss

    The treatments our doctors most often recommend for this concern. Your consultation confirms the right combination and sequence for you.

    A clinician administering a platelet-rich plasma scalp injection during hair treatment at 23MD
    01Regenerative · Dubai
    PRP

    Platelet-rich plasma injected into the scalp to support follicular activity.

    Details
    Close-up of facial skin illustrating the subject of topical exosome skin treatment at 23MD
    02Regenerative
    Exosomes

    Regenerative treatment for scalp tissue quality.

    Details
    04Adjunct
    Topical & Oral Treatments

    Prescribed where appropriate after consultation. For autoimmune presentations, 23MD refers to a dermatologist before any aesthetic treatment.

    Details

    Unsure which pathway suits you?

    Common Causes

    What Could Be Causing It

    Hormonal

    Thyroid imbalance, perimenopause, post-pregnancy shifts, post-pill stabilisation, elevated cortisol.

    Nutritional

    Iron deficiency, B12, vitamin D, protein — common, easily tested, easily corrected.

    Androgenetic

    Follicular sensitivity to DHT — a genetic and hormonal interplay.

    Telogen Effluvium

    Diffuse shedding triggered by illness, surgery, stress, or rapid weight loss.

    Autoimmune

    Alopecia areata and related conditions; these need a dermatology consultation first.

    FAQs

    Your Questions, Answered

    Often, but not always. Nutritional deficiencies, autoimmune conditions, stress, and genetic factors can all play a role. The 23MD consultation begins with bloodwork and a hormonal review precisely because the answer is rarely one cause.

    Follicles cycle slowly. Most treatments — whether scalp-based, topical, or hormonal — need 3–6 months before meaningful change is visible. Honest expectation-setting is part of the consultation.

    The earlier you intervene, the more responsive the follicles tend to be. Long-standing miniaturisation is harder to reverse. The consultation will be honest with you about the realistic outcome — that's part of how 23MD practises.

    The pattern is usually different (diffuse thinning in women, frontotemporal recession in men) and the hormonal context differs. The clinical investigation differs too — which is why the consultations and protocols are not the same.

    If the loss looks patchy, sudden, or accompanies scalp inflammation, scarring, or other skin changes — yes. At 23MD, dermatological assessment comes first; GP referral to a dermatologist is the right path before any aesthetic intervention.

    Medically reviewed by Dr Suha Kersh, MB BCh BAO LRCP&SI, MRCPsych, GMC-registered since 1992.

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    Testimonials

    What our patients say

    Verified feedback from 23MD patients, collected after their appointments through our clinic system and published with permission.

    Review via Trustpilot
    “I have been seeing Dr Kersh and her colleagues at 23MD for many years. They listen very carefully to my concerns and always come up with a truly bespoke solution.”

    Kate R. · London · October 2026

    Review via Trustpilot
    “I saw Dr Kersh at her clinic in Chelsea and found her care and attention to my needs extremely impressive. I would highly recommend seeing her.”

    Jim C. · London · March 2026

    Review via Trustpilot
    “I am writing this review after being her patient for almost five years. I have realised how unique Dr Kersh is.”

    Claudia U. · London · November 2023

    Review via Trustpilot
    “The clinic is absolutely spotless and pristine. Dr Galy was very patient, professional, and made sure that I knew exactly what I was getting into and felt comfortable the entire time.”

    Robert · London · January 2019

    Verified patient
    “Incredible and thorough testing, clear explanations and wonderful online or in person assessments”

    Kim · London

    Dr Martin Galy

    Verified patient
    “After ten years with Dr Galy we continue to be extremely happy with his care and the service offered”

    Shaunagh · London

    Dr Martin Galy

    Verified patient
    “The usual amazing experience and treatment from Dr Kersh and her team. A huge thank you.”

    Regina · London

    Dr Suha Kersh

    Verified patient
    “I am a happy, existing client from London and am pleased to find Dr Galy and Dr Kersh in Dubai, it allows me to have seamless service between the two cities”

    Zainab · Dubai

    Verified patient
    “Dr. Galy was very professional and listened to all my concerns. He explained everything so that I could understand. I felt confident in his treatment plan.”

    Sarah · Dubai

    Dr Martin Galy

    Verified patient
    “I have been seeing Dr Martin Galy for roughly 15 years and he is fantastic. I highly recommend his services.”

    Reva · London

    Dr Martin Galy

    Verified patient
    “Beautiful clinic, gives out relaxing vibes. Very nice encounter with Dr Kersh”

    Zeina · Dubai

    Dr Suha Kersh

    Verified patient
    “I experienced 23 MD as a highly efficient, professional and caring service, thank you!”

    Emma · London

    Dr Martin Galy

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