Cookie Policy

Cookies are small text files that websites store on your device to remember information about your visit. They allow us to recognise returning visitors, remember your preferences, and understand how the site is used.

• Strictly Necessary, required for the site to function (session, security, booking flow). Always on, cannot be disabled.
• Performance & Analytics, anonymous data on pages visited and features used. Helps us improve the site. Toggle on/off via the cookie banner.
• Functional, remember preferences such as your preferred clinic. Toggle on/off via the cookie banner.
• Marketing, used by third-party advertising platforms to measure campaign performance. Toggle on/off via the cookie banner.

We use a small number of trusted third-party services that may set their own cookies, including: Google Analytics 4 (anonymous traffic measurement), Meta Pixel (advertising attribution, only with marketing consent), and our booking platform. Each is governed by its own privacy policy.

You can change your cookie preferences at any time via the cookie banner at the bottom of the site, or directly in your browser settings. Disabling strictly necessary cookies will prevent parts of the site (notably booking) from functioning.

We honour the Do Not Track browser signal where it is sent. When DNT is enabled, we disable analytics and marketing cookies for your session.

We will update this policy when we add or remove tools that use cookies. The current version is always shown at the top of this page.

Questions about cookies: dpo@23md.co.uk.