Portrait of a doctor in a white coat illustrating doctor-led clinical consultations at 23MD
    Investigated, Not Just Covered

    Tired Skin

    Dullness is rarely just dehydration — it's downstream of cellular turnover, microcirculation, oxidative stress, and hormonal context.

    Meet 23MD Digital

    Your Concerns

    What Is It?

    Dull skin is rarely just dehydration. The visible loss of glow is usually downstream of cellular turnover slowing, microcirculation reducing, oxidative stress accumulating from sun and lifestyle, and — for many patients in their 40s and 50s — hormonal shifts that change how the skin retains moisture and produces collagen. At 23MD, dullness is investigated as a clinical picture before any treatment is recommended. The plan that follows depends on what the consultation finds, not on which treatment is in season.

    Recommended Pathway

    Treatments for Dull Skin

    The treatments our doctors most often recommend for this concern. Your consultation confirms the right combination and sequence for you.

    A patient receiving a polynucleotide injection during skin treatment at 23MD
    01Regenerative
    Polynucleotides

    First-line regenerative injectable for skin quality and tissue repair, often used in a course across three months.

    Details
    02Skin Remodelling
    Skin Boosters

    Injectable hyaluronic acid for hydration and skin quality.

    Details
    03Signature
    The Glass Facial

    23MD's signature regenerative facial — microneedling, micro-dosed treatment for expression lines, and polynucleotides in one session.

    Details

    Unsure which pathway suits you?

    Common Causes

    What Could Be Causing It

    Cellular Turnover Slowing

    The rate at which skin sheds and regenerates declines with age and is accelerated by sun damage.

    Dermal Water Loss

    Barrier function weakens; hydration leaks out, leaving the surface flat and lacklustre.

    Microcirculation Reduction

    Less oxygen and nutrient delivery to surface layers, dulling natural luminosity.

    Oxidative Stress

    Accumulates from UV, pollution, sleep debt, and inflammation — breaks down collagen and brightness.

    Hormonal Context

    Perimenopausal and post-menopausal patients often see dullness alongside changes in skin quality. Looking at the whole body, not just the skin, often changes the plan.

    Lifestyle Load

    Poor sleep, stress, and processed-food diets show up first on the face — addressed alongside clinical treatment.

    FAQs

    Your Questions, Answered

    The visible loss of glow is usually a combination of slowed cellular turnover, dermal water loss, reduced microcirculation, oxidative stress, and — for many patients — hormonal context that changes how the skin behaves. The mix differs per patient; the consultation is what identifies the dominant cause.

    Both, often together. Skin quality is downstream of how the body is functioning. At 23MD, the consultation considers hormonal and metabolic context where relevant, even when the presenting concern is purely aesthetic.

    Polynucleotides and skin boosters work by stimulating the skin's own repair processes. Patients typically see meaningful change across 4–8 weeks per session, with cumulative effect across a course. Specific timelines depend on the individual.

    Skincare matters and is part of every plan at 23MD. But skincare alone does not address dermal-level changes — the deeper layers respond to clinical treatments, not topical products. A consultation determines the right combination.

    A standard facial works on the skin's surface. The 23MD approach is doctor-led, integrates injectable regenerative treatments where appropriate, and considers the whole body — not just the area. The 4D Approach reads the face as a whole; Dermal Architecture restores it.

    Medically reviewed by Dr Suha Kersh, MB BCh BAO LRCP&SI, MRCPsych, GMC-registered since 1992.

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    Testimonials

    What our patients say

    Verified feedback from 23MD patients, collected after their appointments through our clinic system and published with permission.

    Review via Trustpilot
    “I have been seeing Dr Kersh and her colleagues at 23MD for many years. They listen very carefully to my concerns and always come up with a truly bespoke solution.”

    Kate R. · London · October 2026

    Review via Trustpilot
    “I saw Dr Kersh at her clinic in Chelsea and found her care and attention to my needs extremely impressive. I would highly recommend seeing her.”

    Jim C. · London · March 2026

    Review via Trustpilot
    “I am writing this review after being her patient for almost five years. I have realised how unique Dr Kersh is.”

    Claudia U. · London · November 2023

    Review via Trustpilot
    “The clinic is absolutely spotless and pristine. Dr Galy was very patient, professional, and made sure that I knew exactly what I was getting into and felt comfortable the entire time.”

    Robert · London · January 2019

    Verified patient
    “Incredible and thorough testing, clear explanations and wonderful online or in person assessments”

    Kim · London

    Dr Martin Galy

    Verified patient
    “After ten years with Dr Galy we continue to be extremely happy with his care and the service offered”

    Shaunagh · London

    Dr Martin Galy

    Verified patient
    “The usual amazing experience and treatment from Dr Kersh and her team. A huge thank you.”

    Regina · London

    Dr Suha Kersh

    Verified patient
    “I am a happy, existing client from London and am pleased to find Dr Galy and Dr Kersh in Dubai, it allows me to have seamless service between the two cities”

    Zainab · Dubai

    Verified patient
    “Dr. Galy was very professional and listened to all my concerns. He explained everything so that I could understand. I felt confident in his treatment plan.”

    Sarah · Dubai

    Dr Martin Galy

    Verified patient
    “I have been seeing Dr Martin Galy for roughly 15 years and he is fantastic. I highly recommend his services.”

    Reva · London

    Dr Martin Galy

    Verified patient
    “Beautiful clinic, gives out relaxing vibes. Very nice encounter with Dr Kersh”

    Zeina · Dubai

    Dr Suha Kersh

    Verified patient
    “I experienced 23 MD as a highly efficient, professional and caring service, thank you!”

    Emma · London

    Dr Martin Galy

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